
MissLovely42
The app is really basic. For some reason it has an option to "hide accounts" on the app. I have no idea what purpose this serves except to royally frustrate someone. Because, of course, there is no option to get your accounts to show up again if you happen to accidentally press the "hide account" option. I uninstalled and redownloaded and nothing fixed it.
2 people found this review helpful

Chris G
Terrible. Both the website (the old AND the new one) are awful. It will break, prevent you from logging in with no notification that attempts have been failed, and then customer service charge you an additional "convenience fee" to make your payment over the phone. Not only that, but they've also hidden the option to transfer funds from an external bank to make your monthly payments without assessing an additional fee.
5 people found this review helpful

Nicole G
This app never works. When I try to reset my password, it never wants to send me a verification code to my email. yes, it has the right email. When it does, finally send the verification code. When I reset the password, the reset password button at the bottom of the page is gray, and I can't click on it. I'm so over this app it's annoying and frustrating!!!!!
2 people found this review helpful