Must disgusting useless banking app in Ireland. Requires crappy two step sign in instead of a simple code (AIB) or fingerprint (Ulster Bank). Also, this app looks disgusting, looks like it's made for Android 1.0, please modernise it. On top of that the transactions are out of place, not sorted into pending,not with the correct date. App is really slow, sometimes needing to force close it to sign it, great way to save time in a store before a counter (AIB offers quick balance which always works and helps me out daily). I'm so glad I switched banks, Ye don't even have or plan to have apple or Android pay. Switching was the best decision of my life
Absolutely useless. As things are bought the app shows the money leave the account but will periodically bump up my balance by small amounts (less than €100) which isn't actually there and then makes me go overdrawn when I haven't noticed the change. The app is pointless to me if it doesn't even at accurately show me my balance. So much work needs to be done on this app. Chronological order forbade payments and even better an option to view tour pending transactions instead of throwing everything together like 3 year old trying to bake a cake. Am seriously going to change banks and this app is a huge reason why
Slower than a snail. 70% of the time App says I am not a valid user . After uninstalling and Installing back again it accepts my credentials. Suck!! Learn something from Indian banks. Even the smallest of all bank in India gives far more app than this one ....I was expecting BOI app to be smart and fresh. But its not. Transactions made on weekend are updated on Tuesday ~ Please improve.
This app is terrible. Im a long time bank of Ireland member and this app is very frustrating. When I really need this app to tell me how much I've got in my account it comes up not responding . Its 2017 bank of Ireland . Why can't you put a bit of cash into improving your online app for people that actually need a bank online to confirm cash spent direct debit etc etc . Please improve . My friend is another bank and his online banking is perfect so what is your issue .
I don't think it's the app that's the problem its the set up. I think it's ridiculous that it does not show pending transactions. I am not with Bank of Ireland myself, my partner is and his account has gone into overdraft a few times because of this app. I would also like to add I'm with tsb and their app shows me all my pending transactions and exactly what is available to spend and has never caused me to go into overdraft, so it is possible to make an app that doesn't cause people to be blacklisted or bad credited which is what this app can very easily cause.
Terrible user experience and lacking basic features that should be standard for a banking app. Always gives an error when I try to log in and makes me re-enter my account number. Hangs at every point where I have to fill in a field during the log in process.
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