Slower than a snail. 70% of the time App says I am not a valid user . After uninstalling and Installing back again it accepts my credentials. Suck!! Learn something from Indian banks. Even the smallest of all bank in India gives far more app than this one ....I was expecting BOI app to be smart and fresh. But its not. Transactions made on weekend are updated on Tuesday ~ Please improve.
Probably the worst banking app ever made, It's slow, its ugly and its barely functional when it does decide to open up and load (Especially the transactions not being in order at all) An absolute joke. For a bank of this reputation I would expect they put more money and effort into the development into their customers mobile banking app. VERY DISAPPOINTING!
Almost never works and when it rarely does, the security is awful and it shows transactions in wrong order/wrong dates. Sometimes transactions don't show up until days later!! On multiple occasions this has ended up with failed direct debit payments and more of BoI nonsense £35 charges. Have considered moving my account to a new bank for a long time now and the awful mobile banking is the nail in the coffin.
An extremely basic app. That doesn't work a large amount of the time. App creators should start from scratch; gives an extremely poor impression on the bank considering how personal banking has moved almost almost entirely digital
This app never opens up on the first attempt. You have to keep trying for about 20 times before you may be lucky to get it to work. Very bad developers.
After the new update, it's saying that I am not registered and asked to enter all the details, that's 3 credentials to fill in. Other banks only needs the 5 digit number to enter once the phone is registered. By the way, my phone is registered with BOI app and was working ok till yesterday. Update : Now asking only for two set of numbers, but saying that it's incorrect. Even though it is correct and can be accessible via website. What a crazy app?? 🤔
This update includes the following:
* A link to our savings rates for our UK customers
IFSC & MICR codes all India Bank branches, required for NEFT / RTGS transactions