Mr Assembly
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Unable to axcess BSB and account list on mobile phone.. had to go to webpage on laptop... not everyone is mobile phone savvy... also screen shot unavailable.. this is the only app I have ever seen with this option toggled off..
Brett Caldwell
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Not a bad effort on the new version. A couple of frustrations is that there are two interactions needed just to log in - first to select 'OK' to the session timeout and then to select 'Login' to get to the biometric sign in. If I open the app I expect it to present me with the biometric login screen by default - just like most other bank apps. Also, quick balance doesn't work. When I log in I should be seeing my balance.
13 people found this review helpful
Police Financial Services Limited
1 April 2022
Thanks for your feedback. We are always happy to hear about your experience with our app. We will add your suggestion for consideration in the design of future versions. If your quick balance isn’t saving, please uninstall and try again. Remember to keep your member number and password handy to log back in.
Jannaya McKenzie
The website is more user friendly than the app. It would be nice if it had an expense tracker or something similar. Excluding the app I would give the bank itself 5*. The app could do with more headings so I know what the icons are without having to click on it. I appreciate the efficiency though, and I love setting a picture for my accounts.
7 people found this review helpful