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Guys please add foreign currency symbols. It's hard to understand from the online transactions if I paid in USD, AUD, or CNY, for instance. No, they're not available in online transactions. Please try to add AUD and CNY (for example) in the tests to verify it
4 people found this review helpful
November 9, 2023
Dear Vladimir, thank you for taking the time out of your day to leave us a review!
Currency symbol is available and can be found right next to the paid amount both in history and online transactions.
We will appreciate your comments in future as well 🙂
Always issues with login on Pixel phones. The app let me down so many times. I could not move money between my accounts because of the bugs and was stuck in Europe, because the customer support didn't offer any help and the app kept on crashing during the login. I will move all my finances to other bank soon.
October 12, 2023
Dear Ghukas, we're sorry to hear you're facing issues. Please reach out to us at 015 561111 or email your phone number to email@example.com so we can assist you promptly. We're committed to resolving any problems and ensuring the app works smoothly for you. Thank you for reaching out.
The previous app was working perfectly. When they switched to this new one, I was patient thinking that they will improve it and remove all the bugs step by step. No improvements until now. It takes a century for the app to load when logging in, when accepting the payment, it is not opening right now after many times of "force stop" in the settings. And it almost always happens when you need the app right at that moment.))) Eventually it will make me just change the bank because of the app...
5 people found this review helpful
June 26, 2023
Dear Mariam, we continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Please send us an email to firstname.lastname@example.org and let our team know your phone number to contact you. We will do our best to get back to you asap.
Thank you for your willingness to help!