
Alex Shaman
To begin with, this app offers a promo plan without warning you about its validity period, or that all the money will be lost if you don’t use it within a day. Then you find out that, on top of that, you also have to deposit €15 into your balance—and of course, you’ll never get that money back. And yes… in the Help section it says that your account must have at least €1, but you can’t top up with less than €15. So in total, the minimum amount you need to get started is €35. There are no refunds—
1 person found this review helpful

Carlos Q
The UI is slow and confusing. The battery indication is displayed as range (in km) instead of a simple charge percentage, which is inaccurate at best and deceitful at worst. The map becomes so small that it's almost unusable once you select one of the bikes. There's no way to keep a support chat session open if you need to go back to the app. There's lots of room for improvement.
1 person found this review helpful