
Tina Fosnot
doesn't always work, has connectivity issues with the kiln, doesn't track as much useful info as it could when it works. I appreciate when it does work that I don't have to run out to check kiln temps and I get errors on my phone. but when it's not connecting it's a complete waste. And before the company or anyone else comes for me, yes I always troubleshoot to see if it's my internet, router, or anything on my end. My husband is a professional in the field of fiber internet.
Bartlett Instrument Co.
August 18, 2026
We apologize for the inconvenience. We are always willing to work with users to fix connectivity issues. Would you mind reaching out to us at information@bartinst.com so we can get this fixed for you?

F Smith
The app is decent at monitoring your kiln. I have two suggestions or requests that would make it more functional for me. Add the ability to send push notifications at each step in the firing schedule and add the ability to design the firing schedule in the app and push it to the kiln. My fat fingers have a hard time with the small touchscreen.
1 person found this review helpful

Ben s
Such a disappointment. I just spent over 300 to replace on a new controlled, with wifi capability, and they want me to pay to subscribe to access the functionality of the controlled on the phone. I am not subscribing to a product I already bought, to use functionality that is built in. Super disappointing. Won't buy another controller from them for this reason alone. This functionality should be included. And at one point I believe it was, but they wanted to milk their constomers. Boooo
6 people found this review helpful
Bartlett Instrument Co.
November 27, 2024
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. You can remotely monitor your firing with the app at no charge. We offer a minimal subscription service (KilnAid+) in order to help offset the cost of maintaining and improving the app. We will take your feedback into consideration as we do so.