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About this app


Thanks to our customer app, you can carry out your insurance transactions in connection with international healthcare provision in Switzerland conveniently and from anywhere.

• All insurance data at a glance – for you and your family
• Changes to your data such as address or payment details
• Electronic mail inbox of your documents
• Settlement and balance overview
• Status of your cost participations and retentions
• Digital and secure sending of your documents such as invoices, directives, etc.
• Notify concerns conveniently

Data protection/data security
The protection of the data entrusted to us and processing within the legal specifications is a central value for us. You will find more information on this on our website as well as in the GTCs of the online customer portal and the customer app. 

• Customers with an online customer portal can use the myKVG.org app immediately
• Customers without online solutions can register via the app and thus receive access to the online customer portal as well as to the myKVG.org app. A valid e-mail address, mobile number and the insured person number are required for the registration.

We are happy to help you if you have any questions: customers@kvg.org
Updated on
Nov 23, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

What's new

New features and adjustments in the area of document scanning function, fileboard and security.