The Laundry BOSS

BCC Payments, LLC

About this app

"The Laundry Boss" is a mobile application for using the most advanced laundromat payment system. This makes the customer experience in a laundromat much easier by accepting credit cards, offering a customer loyalty program, and a value add feature where users can add cash to account and earn bonus dollars.

Ratings and reviews

This application has one advantage: it eliminates the need for carrying change. However, it lacks features such as monitoring the time left for washing and drying and sending timely alerts. Another app I used previously had these features. Also, what does "dryer minutes" mean in the account information? What is the purpose of mobile notifications if they do not send any alerts?

App is poorly formatted, hard to use, and non-intuitive. Features like card management, as many others have pointed out, that would seem critical to an application such as this one, are buggy and don't function. The idea here has a place in modern laundromats, but not if, in practice, the application is more difficult to successfully navigate and utilize than a handful of quarters.

TIP FOR FIRST-TIME USERS. The app works well. When you first download the app, the first screen that comes up has a blue bar on the right side of the screen. The blue bar has the words "SIGN UP" turned vertically. Tap that button first to pull up the signup page and complete the signup process. It takes a few minutes to sign up but it will save you trips to the atm and the change machine, not to mention the time it takes to put in all those quarters! It is well worth the effort.