
XVI TD
I appreciate BC Hydro adding more chargers hugely. but I would like to say... Chademo is still going to be around for a long while and seeing as the amount of available chargers has been severely neutered at all new stations. like, 1 plug out of a dozen.. for the love of God, please make your fancy new app tell us if a charger is broken and or has an open ticket and therefore may not work.

Devin Watson
Just spent 10 minutes trying to figure out why the charger stopped immediately after starting, and it's because my balance was too low. My own fault, but the app doesn't notify you why it stopped charging, or even display your balance unless you click on the wallet tab. Should be a pop up or something, would have saved time calling the help line.
21 people found this review helpful

Russ Gardiner
App is very clean and laid out well enough. Fairly easy to use but the need to "reload your wallet" with fixed money is annoying. Just bill the card on file for the energy used. You're now charging enough to cover the transaction fees without question. Also, you can order an RFID card but I can't use my phone as the RFID? What the heck hydro? That seems obvious and means I wouldn't need to carry another card. I do at least appreciate that the stations are in good repair.
2 people found this review helpful