BDC Inbox is the mobile app for the BDC AI platform, enabling sales and service agents to respond to their automotive dealership's WhatsApp conversations directly from their phones.
Features:
• Inbox with all WhatsApp conversations assigned to the agent
• Filters by pipeline stage
• Search by name, phone number, or customer number
• Individual chats with complete history
• Send text messages, photos, videos, documents, and voice notes
• WhatsApp templates to reactivate the 24-hour window
• Change pipeline stage from within the conversation
• Push notifications for new messages
• Start new conversations from the agent's perspective
• Optimized media viewer
This is a closed B2B application. Users are automotive dealership agents invited by their organization's administrator at bdcai.com. Self-service registration is not available.