PocketNOC is a network operations and ticket management app designed for ISP, NOC, support, and field teams. It helps teams manage client support tickets, monitor important service workflows, receive notifications, and coordinate urgent operational tasks from mobile devices.
Key features:
* Secure login for authorized users
* Ticket creation and ticket status tracking
* Engineer and client communication workflow
* Real-time operational notifications
* Client and support activity management
* Mobile access for urgent response and field coordination
PocketNOC is intended for internal operational use by authorized company staff and clients connected to the PocketNOC service environment