
Max C
Dealing with this app/company is a nightmare. There's no true feedback to the ordering experience. It cancelled trips twice in a row, while the info on-screen made it appear as the driver was on its way. Waited close to 20 min even after calling the cab co. directly. Even a message in the app, "we're experiencing delays" or "your transport is in high demand, please be patient with us" could have gone a long way. I'm glad Lyft and Uber are eating you up. you've wasted any goodwill left.

Bennett McCardle
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Edited from my mid 2024 review: I want to like this app: Beck is very reliable, its rates don't surge, and its drivers make efforts. But app is buggy. 2 beefs: (1) when choosing pickup point the map tool often misreads location by as much as a block - no easy way to edit street name & #. I often must close app down, delete cache, then reopen/redo order to get right pickup address. (2) Laggy - often says cab is 1 min away when it's 5, *or* shows cab image 10 blocks away when it's within a block!
6 people found this review helpful