Not a great app. No matter how far away, the app always says the driver is "1 minute away". Also I used to be able to change the tip % during a trip, but now the app won't let me (I am trying to put in a higher % than my standard). I also get "error" messages quite often. It's become very irritating.
3 people found this review helpful
This new version of the app is terrible. Can't book a cab to pay in cash, requires location tracking, breaks constantly and gives wrong ETA, doesn't remember last locations of trips. All this and the drivers hate it too, the whole beck system was revamped and seemingly not tested. I hope the app/system gets fixed and goes back to the way it used to be.
8 people found this review helpful
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Don't use this app, avoid at all costs, we ended up using Über because it's unreliable. We tried to pre order a cab (an hr before pickup) and after 10 mins of waiting no cab. We called and they literally said, "BOOKING VIA THE APP IS NOT GUARANTEED." Excuse me? Then what's the point? After waiting 15 mins post pickup time, we were told a cab would be unavailable and using the app doesn't help. We jumped on Uber and recieved a pickup 6 mins later. This delayed us over 20 mins. Unacceptable.