
Bennett McCardle
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Edited from my mid 2024 review: I want to like this app: Beck is very reliable, its rates don't surge, and its drivers make efforts. But app is buggy. 2 beefs: (1) when choosing pickup point the map tool often misreads location by as much as a block - no easy way to edit street name & #. I often must close app down, delete cache, then reopen/redo order to get right pickup address. (2) Laggy - often says cab is 1 min away when it's 5, *or* shows cab image 10 blocks away when it's within a block!
6 people found this review helpful

Karen Soupcoff
Great app except 1. estimate of time not accurate. seems to be 1 minute all the time. but the cabs do come quickly 2. I find to adjust where you are to be accurate is very difficult. I try and usually give up and call the driver.

Tiffany Maxwell
Works kind of okay at the best of times. Today I try to book a cab and it throws me an error. I call to book my cab, they inform me I owe them $27. No indication of this on the app. I check my emailed receipts, no indication of a problem whatsoever. Honestly, I think it's a glitch, but they've got me over a barrel because I need to get to work, so I say I'll pay. The entire process to pay one fare over the phone takes 15min. Surely there is a better way of doing this.
5 people found this review helpful