
mark burbo
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I have subscribed to this app 2 times and every time you have canceled my purchase to charge more money l. Seems a bit greedy to me. Your prices and restrictions are no longer acceptable. How can your algorithm be accurate with only a couple pictures. You have lost trust. I can use the old school methods for free. I won't be subscribing a third time.
1 person found this review helpful
Sorry for your inconvenience. Yes we have issues with spontaneous refundings. Changes in price are not connected. We have not changed the price for basic yearly subscription. We needed to change the structure to adopt to Amazon AI-charging and to make it more fair between different usage needs. Hoping for your understanding.
/Björn

Scott Mckay
Not sure if I am doing something wrong here or if my hives are all perfect and have absolutely no mites.... but every photo I upload says the hive is perfect. Basically no results at all. At this point, I don't think it works at all. I am rating a 1, but only because 0 isn't an option. Like I said, maybe I am doing something wrong.......
8 people found this review helpful
Congrats if you have a healthy hive. Why do you think you are doing something wrong? Please share image IDs and we can assess with our backoffice tool. Until then please dont blame the app! That is really unfair.
So this user gives us a 1 because he doesn't find any mites! And then will not provide any IDs of images confirming his statement! Bad!

Trevor S
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I am very upset after losing *all* of the hive pictures I just gathered today after the app *yet again* asked for login and deleted all of the images I was about to submit for analysis. this type of app failure will make me reconsider its use if I can no longer rely on it acting rationally. If it's not reliable it's wasting my time because I have to get more images if I'm going to determine mite levels, and the same issue could destroy those as well.
Thank you so much for the constructive input! We needed to restrict the number of images to mitigate the data load, choking when heavy traffic. We should look in to scaling. With about 250 bees in an image you have 3 750 bees in a collection of 15 images. That should be enough to detect even an infestation below 0,5%.