Priority Health OTC

Lynx FinHealth, Inc.

About this app

Access your Priority Health OTC benefit accounts, including OTC stipends, healthy food, rewards accounts, loyalty accounts, and more.

Ratings and reviews

Absolutely hate the login process to use the app. I tap the remember login for 30 days but it doesn't work. The biometric login doesn't work either. I've removed the app and reloaded it several times. The scan item indicates item is not covered but you scan it again and it says it is. Who knows until you actually go to buy it? Someone needs to fix the app and at least make the login easier. Reach out to people who actually use it.

App lags often when trying to scan items in store. You have to get a code every single time you sign in even if you check "recognize this device for 30 days". Also many items will scan "ineligible" but when you call customer service, it's covered. They say pay for it out of your own pocket and we'll reimburse you. It should work right the first time! You can't buy Walmart brand products; you have to buy name brand products so your benefits don't go as far. REALLY AWFUL. Many other issues too!

As far as usability i find to app to be about what one can expect from an app such as this. it's a bit cumbersome but ok However, I am rather disappointed by the lack of variety of the selection of items listed here.