Bernafon App

2.9
569 reviews
100K+
Downloads
Content rating
Everyone
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About this app

This app lets you control your hearing aids from your mobile device. Note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services always turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Bernafon Zerena)
• Adjust sounds around you with sound equalizer (available for Bernafon Encanta and Alpha XT models)
• Track your progress with HearingCoach feature (available for Bernafon Encanta and Alpha XT models)
• Handle wireless accessories paired with your hearing aids such as TV-A or SoundClip-A

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to OS 10 or later. To check the latest list of compatible devices, please visit:
www.bernafon.com/hearing-aid-users/hearing-aids/connectivity/compatibility
Updated on
Dec 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
554 reviews
Mike Miller
March 21, 2023
Meh. The app works for setting volume and programming modes for my Viron 7 hearing aids. It doesn't do streaming, but that's a hardware limitation; not the apps fault. The biggest problem is that you can't close the app. It has a persistent notification, which is generally considered poor UX.
3 people found this review helpful
Did you find this helpful?
Bernafon AG
March 24, 2023
Dear Mike, thank you for your constrictive feedback. We will make sure it is share with the relevant teams. Kind Regards, Bernafon