Bernafon App

Bernafon AG

About this app

This app lets you control your hearing aids from your mobile device. Note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services always turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Bernafon Zerena)
• Adjust sounds around you with sound equalizer (available for Bernafon Revita, Encanta and Alpha XT models)
• Track your progress with HearingCoach feature (available for Bernafon Revita, Encanta and Alpha XT models)
• Handle wireless accessories paired with your hearing aids such as TV-A or SoundClip-A
• Connect to and adjust an Auracast™ broadcast (available for Bernafon Revita and Encanta models)
• Get reminders to replace your wax filters to maintain sound quality (available for Bernafon Revita and Encanta models)
• Reduce background noise while streaming with Smart Adaptative Streaming (available for Bernafon Revita)

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to OS 13 or later. To check the latest list of compatible devices, please visit:
www.bernafon.com/hearing-aid-users/hearing-aids/connectivity/compatibility

Ratings and reviews

I really can't pair the hearing aids at all. the app just doesn't seem to pick them up, turned Bluetooth on and off. Turned the hearing aids on and off, i get to the last stage, then nothing. I've deleted and re installed the app twice, to no effect. AHH well it's back to the audiologist to get them turned up. I wonder, is there an update that might be missing Thanks for your reply, i visited the audiologist, apparently it's my phone, it is pretty old, he managed to get the app working. thanks

The app works well. I can change the levels of amplifier depending on the area I'm in, and the levels of ambient noise. Check the battery levels. Find my hearing aids, except for me they're on or in the charger. All I've had to do with the aids themselves is have the batteries changed at year 2, and the usual maintenance. I'm happy with the product, the app, and the people are wonderful 😊.

app keeps disappearing! it just randomly goes. was ok last night when i put them on charge and this morning its not there. just a plain white screen when i tap on the little earphone pic. i need to turn the volume down and i cant! this has happened a lot in the few weeks i have had the aids. i am not very happy!

What’s new

In this update, we have added wax filter replacement reminders to help you keep your sound quality at its best, and streaming filter for clear and comfortable streaming especially in noisy environments, both available for compatible devices.