BSB OneBox

Maroun Aad

About this app

BSB OneBox is an AI-powered Unified Inbox developed by Proxireach under the Best SMS Bulk platform. It allows businesses to manage customer conversations from multiple channels in one interface instead of switching between different apps.

Main Features:
WhatsApp Business API integration
Instagram Messaging
Facebook Messenger
Website Live Chat
Multi-agent support
AI Chatbot & AI Assistant
Message assignment and routing
Labels and conversation tagging
Quick replies and canned responses
Voice notes, images, documents, and media support
Real-time notifications
Analytics and reporting
Customer conversation history
Progressive Web App (PWA) and Android app support

Ideal For:
Customer support teams
Sales teams
Marketing campaigns
WhatsApp call centers
Businesses handling large volumes of inquiries across multiple channels

What’s new

Receiving calls module improvement