
Peter Adelekan
I've been trying to login into my app since morning but the loading page won't even go through, it keeps saying I should check my network connection and that's not the problem. I've tried both WiFi and mobile data. I uninstalled and reinstalled the app just to be sure but it's still the same error. The app has been functioning well so far although sometimes I won't be able to buy data but this level is what I haven't experienced before
1 person found this review helpful

Adeoti Marvellous
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I'm trying to login to my better life account to top up my data but after I have input my pin, this is what it brings saying ( My account is active on another device, Verification needed to use it here). I was surprised to see that, cos I'm obviously using the same device. And now I have been waiting to receive code on my Gmail/ mobile number, and I can't see any code till now. I even reached out to their customer support and funnily enough, they didn't respond (and it's more than 24hrs now)
6 people found this review helpful
Betterlife Digital Services Limited
May 3, 2026
Please is you have any issue with your app send a message to our customer care on WhatsApp line on the app and we attend to our customers 24/7.....thanks

opemipo moses
This app is a complete disaster. Ever since I transferred to it, it refuses to open. Linking my NIN and BVN does not work, and it keeps saying “please connect to the Internet” even though my internet is fine and all other apps work. I contacted customer care on WhatsApp and even called them, but they completely ignored me. Now my money is stuck, and I still cannot access the app. This is extremely frustrating and unacceptable 😡.
8 people found this review helpful