
polymathenator
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First time I download the app, I open it, it says I need to download the updated one and only gives me one button that links me to the play store to download it again. If I try to download it again, it just has the option to open it because I ALREADY have it installed. And the infinite loops repeats, the app never lets me in. I I installed and reinstalled, restarted my phone a few times and just gave up. This app is useless. Update: 5/3/2022 App is still useless. Can't even sign into the app
9 people found this review helpful
Hi Polymathenator
We're sorry you had a bad experience. The infinite loop issue was solved. We will be pleased to help you signing up. You can contact us directly at support@bettervet.com.

Amy Vendetti
I can't add my pets to the app. It shows the reason as "small maintenance" for 3 days now. I sent an email to the support option as well but have not heard back yet. This doesn't look good for this company so far. I'm disappointed because I really liked the idea of keeping my dogs at home for a very visit.
2 people found this review helpful
Hi Amy, We're sorry your facing an issue like this. I believe our support team was able to reach you. Are you still having an issue with the app? If so you can reach us at techsupport@bettervet.com and we'll be happy to help resolve any further technical issues you may have.