HiButler

Betterwood

About this app

Wormhole Ops is a smart work order management app for hotel staff.
Staff can view their assigned tasks, set preferences for task type and floor, and ensure fast response to guest requests. Supervisors can monitor order distribution across departments through a visual dispatch view.\n\n
Key Features:
- Task List: View and manage incoming service orders
- Order Settings: Choose service types and floor coverage
- Dispatch View: Visualize task coverage across staff
- Room Search: Search orders by room number
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Optional Feature:
- Call guest room devices to manually assist if needed
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For authorized hotel staff only. Login required.

What’s new

1. Tickets grouped by stay stage with stage badge
2. Improved ticket classification and dispatch