Biencel is the app to keep your line up to date. Check your balance, top up in seconds, review your usage, and get help without leaving the app. Everything you need to stay #WELLconnected.
WHAT YOU CAN DO
• View your balance and billing cycle date.
• Top up your plan or buy bundles in less than a minute.
• Monitor your data, minutes, and SMS usage in real time.
• Activate, change, or upgrade your plan whenever you need to.
• Manage multiple lines (family/business) from one place.
• Receive notifications for expiration dates, payments, and updates.
• Contact support and track your tickets from the app.
• Locate Biencel points and manage compatible eSIMs/SIMs.
BIENCEL BENEFITS (depending on your plan)
• Maximum data speeds.
• GB that roll over if you don't use them.
• Built-in hotspot for sharing your internet connection.
• Unlimited calls, texts, and social media on participating plans.
• Coverage in Mexico, the United States, and Canada.
• Option to share data between your lines (compatible plans).
SECURITY AND PAYMENTS
• Fast and secure payments with trusted methods.
• Secure access with biometrics and account verification.
NOTES
Feature and benefit availability may vary by plan, region, and offer validity. For more details, see the Terms and Conditions at biencel.mx.
This app collects location data in the background to ensure you always have the best voice and data experience by automatically detecting signal quality and connection speed in your current location, even when you are not actively using the app. This allows it to identify and notify you of areas with the best coverage or network issues, helping you stay connected at all times.