
Nathan Parker
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update10/10-11/25: called 20 times and listened to their 3 minute long jazz hold music each time before someone finally picked up... and could do nothing. don't bother calling support. they can't/ won't help. worst service. no yelling, no screaming, just explained my situation and was told there was nothing they could do to connect. previous: the dock goes down every time it rains and no one answers the customer service number nor the urgent number given through the "chat with us" prompt.
1 person found this review helpful

Mark Sun
Would not unlock my bike. Support phone number went to voicemail of their accounts payable department, which was closed. Don't use it, this service is unreliable!!!

Auy
The idea is great and the bike hacks are sturdy, but every time I tried to used them outside Pacific Fair in gold Coast, it said they weren't available, even though there was no bike parked there. After few dozen times, I just gave up.