Define KPI metrics
The business managers define a set of KPI metrics, with thresholds about good/medium/bad performance, and set these to be shown for tehcnicians, branch managers or global managers.
Send and upload calculated information
In the continuous process of business, business managers or accountants do send and upload calculated information about KPI status of each technician or branch.
Review KPI performances.
Technicians or branch managers can use the mobile App to review its current KPI performances