In today's reputation economy, it's survival of the highest rated. Online reviews determine customers', clients' and patients' decisions. BirdEye reputation marketing and customer experience platform now allows you to acquire and retain customers using online feedback anytime, anywhere through the Birdeye Reviews Mobile App.
Engage with your customers on-the-go to improve their experience and acquire new customers--all from one cohesive dashboard that fits in your pocket. Push a button, get reviews, connect with all your customers. It’s that simple.
The BirdEye Reviews app allows your business to:
- Check in customers to enable in-the-moment feedback requests and build customer database
- Automatically send review requests via txt message or email to your customer, clients or patients
- Monitor new reviews from 60+ sites instantly--text, video, photo--on business phones or tablets
- Monitor social media activity for real-time sentiment. Know what your customers are saying about you, all the time.
- Instantly reply to all customer feedback from one easy-to-use dashboard
- Assess real-time reports of review, ratings, NPS scores, and consumer sentiment levels
- Auto-promote best reviews to your website, search engines, social channels, and 50+ consumer sites
- Manage all locations from any mobile device
BirdEye currently helps over 10,000 clients--from small businesses to large enterprises and global F1000 brands--increase their revenue by reimagining the nature of customer feedback.
Login to the mobile app using your BirdEye login and password. Questions? Please contact firstname.lastname@example.org.