Bitwala Bitcoin & Ether Wallet

5.84K reviews
Content rating
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About this app

Bitwala, established in 2014, has returned. Explore crypto trading, self-custody, and easy payments—all in one place. Blend the currency of tomorrow into your daily life and unlock the potential of your finances.

Send, receive, and store Bitcoin and Ether on your self-custodial Vaults and custodial Wallets.

TRADE 24/7
Buy and sell Bitcoin and Ether instantly. Deposit and withdraw Euros using your Euro Account, including IBAN.

Spend Euro, Bitcoin and Ether anywhere debit cards are accepted at 40M+ merchants worldwide, at the Point of Sale, online, or exchanged against fiat currency at the ATM.

Available to residents in 29 countries in the European Economic Area.

Transfer your Nuri account in just a few simple steps.


Discover the app to secure your financial independence. Download the Bitwala app to start your journey now.
Updated on
Feb 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

5.75K reviews
Lepi Lepi
May 7, 2021
Tha app is unusable, preventing me to actually starting an acocunt. When I did the video verification the first time, everything seemed to be fine, the agent said it's done, goodbye. When the call was ended by him, the app immediately went back to "start video verification call", like nothing really happened. Okay, let's do that again. Nope, it says "already been completed" then goes back to the "start video button" and stuck in an infinite loop. Tow days later, it let me to do it again, so I spoke with another agent, did the same sh it with the ID tilting and stuff, then of course when she said goodbye, this pieace of cra p went back again to the "start video call" button, doing the same infinite loop with the "already completed" bullsh it. No email, no other notification, nothing at all. It looks like it is impossible to get verified because of the buggy app.
22 people found this review helpful
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Bitwala GmbH
June 15, 2021
It seems like there was a technical issue for you. We have updated our app completely and are also available on Social Media and through our customer support in case that you have any questions. We‘d be happy if you‘d let us know how the app works for you now.
Daria Iakusheva
July 23, 2022
Terrible experience!! It all started well: I opened an account, transferred money on it, received a card and started using it. But after 1.5 month their support team started asking me strange questions, and then just locked my account for no apparent reason, with no explanation. Just sent me a notification letter headed "Heads up! Account locked". They locked my account with my money on it! Exactly the same happened to my spouse, so you can't say it's a technical issue! Highly do not recommend!
36 people found this review helpful
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Bitwala GmbH
July 22, 2022
Hi there, If an account is (temporarily) blocked, we may reach out to you with additional questions to understand what type of transactions usually take place on your account. A comprehensive answer to the questions is helpful in clarifying the matter. Please rest assured that we will work as quickly as possible to process our requests 🙏🏻
Ugurcan Karayel
May 19, 2021
New design with Nuri kind of nice, more tidy. Still very slow though, like clicks or navigations. Easier to see transaction history. But checking the live prices are put somewhere deep in the corner, I needed several minutes to find it. I guess it is to have a more "Bank" focus. Still no need to hide it, would be better to keep the trading at top level. AND, the live ticker still terrible!! Each price updates, the whole screen is jumping. Price display is truncated. Feels cheap, expecting better
8 people found this review helpful
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Bitwala GmbH
February 4, 2022
Hi! We understand that you initially missed Bitwala. As we've evolved since our rebrand, we're now much better than we've ever been. That's probably why your opinion of Nuri has changed since your review. You are welcome to send us your feedback by email to 😊

What's new

support more devices