
Adalyn Black
The app has its fair share of issues that make it annoying to use, but usually isn't unusable. However, there are some occasions where it has become completely impossible to use. One time, the app simply wasn't functional for a few days because an update broke it. Today, I ran into a new issue where the moment I'm prompted to log into my account (which is constantly), the app flickers between the app and two different login pages. These issues are nonexistent for Apple users for some reason
2 people found this review helpful
Northern Arizona University
February 1, 2024
I apologize that you are experiencing issues using the NAUgo app. Please be sure your Android OS and the app are fully up to date. To ensure student security, we do require you to login to view your confidential info. We would love to get some info on your Android device and work with you to troubleshoot. Feel free to email us at NAUgo@nau.edu.

Kayla Novak
Very helpful for looking up when campus dining places are open and what the Hot Spot/DüB menus are for the day! It's also handy for looking up what the NAU bus stops are and what order they go in. If I had one criticism of NAUgo, it would be that the JacksCard feature doesn't load properly the first time I try to log in.
Northern Arizona University
September 3, 2024
Hi Kayla! Thanks so much for your kind words and for using NAUgo. And I apologize about the technical difficulties you are experiencing with the student ID. We are working to identify the cause of the issue and expect to have it functioning as soon as possible.

Nick
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edit 11/12/25: somehow the app has gotten worse. Now it won't even add my jacks card for scanning into buildings and getting to my floor. NAU ITS strikes again. Another abysmal failure. GO JACKS! maybe we should make it official, change the mascot name from the LumberJacks to the LumberJokes.