
Shayan Baig
The app is fine and so far my experience regarding delivery is good. But the loyalty points safety is not taken into consideration. I had 110 loyalty points and applied 100 of them to lower my checkout price, for some reason my online card option was not loading so I had to refresh the app, when i refreshed it my loyalty points were gone and the old price was back, and no option came up to apply the loyatly points, kindly take this issue into consideration and put a check regarding it.
3 people found this review helpful

Muhammad Asif Ashraf
Terrible app and customer service. Ordered at 7:09 PM with a confirmed 25–30 min delivery. At 7:30, the branch called saying delivery would now take another 50 mins because they had only one rider, who was in Gakhar and wouldn’t return until 8 PM. I was later told all rider's shift ended at 7 PM and the next riders started at 8 PM so at the moment we have 1 rider only. Why isn’t this disclosed on the app or helpline? Extremely poor planning, communication and customer handling.

Usman Y.
App is fine, but service is bad. what's the point of getting my location if the rider is eventually going to bother me by asking to send my location to his WhatsApp? I could've just placed an order by calling them instead. the point of an app is to make sure there's no need for a phone call or these annoying things, and your food gets delivered to you smoothly.
3 people found this review helpful