Active Eye is the BLM GROUP app to access your Remote Technical Assistance Service in real time, conveniently and quickly.
Active Eye allows you to receive assistance at any time, putting you in touch with an expert who, through a live video session, can see the problem through your camera, will seek a solution or will give you precise instructions on how to proceed.
- Recording and exchange of photographs, videos and audio data.
- Chat-type communication function.
- The BLM GROUP operator can see your problem live, and guide you to the resolution through your smartphone or tablet.
- You can share photos and documents and interact with the framed image to facilitate communication with our technician.
Active Eye adapts perfectly to all Android versions for smartphones or tablets.