Fareway Meat & Grocery

Fareway Stores, Inc.

About this app

The new Fareway Meat & Grocery app brings you online grocery shopping with the quality and service you expect from Fareway. Build your cart, browse weekly deals, and place your pickup order with confidence. Every item is chosen by Fareway employees who take pride in selecting the freshest meat and produce.

Key Features
• Online shopping for pickup, filled by Fareway employees who know fresh.
• View your local weekly ad for special promotions and money-saving deals.
• Use improved search and navigation to quickly find what you need.
• Build an organized shopping list and simplify your next trip.
• Faster, easier checkout with more payment options.
• This is a fully rebuilt app, designed for a smoother, and even more dependable experience.

At Fareway, we’re committed to great service and the highest standards in fresh meat and produce. This app is built to bring those values into your online shopping experience.

Ratings and reviews

The "updated" app has lost me as an online customer (so, basically me as a customer). No more notifications about order status, including it being ready. (I like to have certainty before loading up young children for pickup!) No more questions about substitutions (it is automatically done, which, as I experienced, can be disappointingly costly!). I reached out with questions to help improve future experiences, & the response was minimal & dismissive. Toggling between pickup & in store is a pain.

The app has become more difficult to use since the updated version was released. It is not as convenient to inform the store you're on your way/you've arrived, or browse items by category (ex: Meat counter items are no longer all under "Fresh Meat"). I also dislike that the order is charged to my card prior to pick-up; it means a second charge if I decide to add more to my order.

The old version was fantastic! This new instacart version is terrible. It takes forever to alert them you have arrived for pickup. Adjusting items after the order is placed is unnecessarily complicated. I shouldn't have to text them to remove an item or adjust quantity. Doing backups and leaving notes was so easy on the old version. Now not so much. Also can't reuse bags now because of the huge stickers. Change it back please.