BlueCrossMN Mobile

Blue Cross and Blue Shield of MN

About this app

This updated version includes
- Access to your claims / claim status
- Ability to access and download your plan benefits information
- See your Medical ID card(s)

We'll be adding additional features over the next few months

You can also visit our website for full access to your account: www.bluecrossmn.com

Ratings and reviews

Horrible app with limited functionality: * Regularly has issues logging in. * There is no spending graph in the app to show progress towards deductible and OOP max. Oddly, the FAQ on the Overview screen mentions "how often is the spending graph updated?", but the graph is nowhere to be found. * There is no way to download/save an EoB PDF from the app - you can only view it in the app. * There is no way to filter claims. BCBSMN needs to go look at the BCBSTX app for inspiration.

Being generous with 2. I was only able to sign up because I was smart enough to get around the terrible UX. No useful error when the user id I used was taken, made it look like the app was broken. The send id card screen reads the characters I entered Backwards. Ha! I can't screenshot an ID card, it saves as a black screen. It doesn't remember my login info so I have to remember/re-type it every time. That's just the problems I found in 5 minutes. Do you even have QA?

We switch from HP to BCBS recently and I have to say BCBS your app is way behind the curve. Your scan card option doesn't work, you login page can't see the text boxes to login, and why haven't you enabled fingerprint option to login faster? These are pretty basic code deployments that should be tested on all platforms and phone versions before you roll it out to an app store. Pick up the pace please!

What's new

Minor adjustments to the look of the app and updating some functionality.