
Cee Bee
Three Stars because when it works it's AWESOME! However upon getting a brand new Pulse unit, it never seems to reliably hold a connection. I cannot get the app to fetch the initial configuration data at all, nor send the moisture/EC ranges to the pulse. Really Frustrating because the old app named Pulse used to work great and is now nonfunctional as well.
Bluelab Corporation
August 19, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at resources.bluelab.com/ticket-to-support? We'll get you up and running.

Travis Owens
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Garbage app - Loses connection, can't delete device and can't reconnect. Totally useless. Edit (lol) - Now the app itself won't even open. Bluelab is straight up scamming its customers
Bluelab Corporation
October 7, 2025
Hi, we would like to apologize for issue you experienced with Edenic. Our software team has resolved this issue and Edenic is now fully operational again. If you are still having issues please please create a ticket with our support team at resources.bluelab.com/ticket-to-support to provide futher assistance.

classic tattoo
have tried repeatedly for months to reset my app password and have yet to receive any email from customer service.. Blue Labs Guardian for sale ...
Bluelab Corporation
October 20, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. Sometimes the reset password email ends up in an email's spam/junk folder, if this is not the case we'd be happy to take a look into this for you. Please create a ticket with our support team at resources.bluelab.com/ticket-to-support to provide futher assistance. Thank you.