StarServ

Blue Star Limited

About this app

StarServ is the official app of Blue Star Limited, India’s leading air conditioning and commercial refrigeration company. StarServ equips authorized technicians of Blue Star’s Customer Service operation to track, respond and service customer requests/complaints. The app enables the technicians to be up to date on their call requests and respond to customers in quick time. An in-built bar code scanner and camera helps the technician to capture the equipment’s serial number and its image.

Ratings and reviews

Once PMS call assign to technician then Customer detail not showing in PMS ticket. whenever enter the serial no. Or scan the serial no. the Obligation will change to NIC automatically. then you have to register a product first and then after call will be resolve. Also model no. Searching process speed is too slow, also all over application speed is slow. Need more improvement in app, then technician work will be speedy

New update is making it more crashing Hello Team ,this app has ,so far , not at all improved in its performance , though few updates done . This is really making lot of troubles to close a call , "SERV It" was such a simple and light app that loads faster, easy to handle. This is slower to load, ununderstable User Interface etc, Lot of improvements are needed to fix it.

I use this app there is some difficulty to submit the pm report to customer. Because for every check list customer receive the OTP. That is why they dont accept the online reports for pm activities. If a technician submit the check list send it to the customer for signature. Or change the method for signature as there is a one signature for all the reports. Develop the app like this

What’s new

Minor bug fixes.