
Jim Eisenhour
I got the smart sensor as a freebie on a cigar purchase. I installed the app and it worked for a few weeks but now the app will not even open, and if it does, will not connect, saying it is an " internet connection issue". I've uninstalled and reinstalled the app several times but it doesn't help. Not a single bit of value in this product package if the app doesn't work!!
5 people found this review helpful

Brian Colantuono
Tried adding my Boveda sensor and got stuck on the permissions page of the app without any way to advance. Eventually had mydevice show up, calibrated for 24 hours and it said finalizing calibration for another 24 hours. Got fed up and tried manually setting the humidy levels and it never did. Doesn't seem to be a way to adjust it manually. Deleted the device and the app thinking I did something wrong, and now I can't load the app as it's stuck on the permissions again. Not usable.
6 people found this review helpful
CI Smart Sensor
March 19, 2024
Hi, I'm sorry to hear you are seeing an issue with the app. If you're still seeing the same issue, please don't hesitate to reach out to support@blustream.io. We would be happy to help troubleshoot any issues and make sure you are having a great experience! We hope if you are having a better experience you consider updating your review.

A Google user
I have 2 sensors. One reads all over the place even after calibrating multiple times. The other rarely connects to the app. The app is super buggy and usually takes multiple attempts to "calibrate," which still doesnt read 75% in the supplied calibration bag. Contacted boveda. Even responding to their emails comes back with an error. Overall, if you care about your cigars, this app and the smart sensor/butler will probably leave you with more questions then answers.
8 people found this review helpful
CI Smart Sensor
May 20, 2019
We have released a new Android app that includes significant improvements to Android Bluetooth connectivity in addition to many other improvements and bug fixes. You should now experience reliable Bluetooth connectivity between the sensor and app while in Bluetooth range and re-connectivity when re-entering Bluetooth range.