
Jim Eisenhour
I got the smart sensor as a freebie on a cigar purchase. I installed the app and it worked for a few weeks but now the app will not even open, and if it does, will not connect, saying it is an " internet connection issue". I've uninstalled and reinstalled the app several times but it doesn't help. Not a single bit of value in this product package if the app doesn't work!!
5 people found this review helpful

A Google user
Absurdly slow to show historical data... I mean that I have to force-quit the app if I accidentally click History button. This happens with 3 different phone models (one right after factory reset), and happens regardless of wifi or LTE connection. Also please let the user know that you can't save a profile without a picture! I wasted an hour of trial-and-error to simply save my first profile!
4 people found this review helpful
CI Smart Sensor
May 20, 2019
We have released a new Android app that includes significant improvements to Android Bluetooth connectivity in addition to many other improvements and bug fixes. You should now experience reliable Bluetooth connectivity between the sensor and app while in Bluetooth range and re-connectivity when re-entering Bluetooth range.

Brendan Lonergan
The sensor is a great idea, but has never worked right. I have talked to customer service and was led to believe that I didn't do the calibration corrected. This was not the case. The app is buggy and refuses to connect, doesn't update when it does connect, complains about denied permissions (why does it need camera access?) And flat out doesn't work. I have been fighting with this since it was released, and at this point I decided that it just isn't worth the effort.
6 people found this review helpful
CI Smart Sensor
May 5, 2021
Hi Brendan, I am sorry to hear you are seeing an issue with your sensor connecting with the app. The app does not require camera access unless you would like to upload any custom photos. If you need any help making sure permissions are setup correctly, please reach out to our technical support at support@blustream.io. They would be happy to help!