![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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This app is not good... I am not able to get the app to connect my phone to the camera. The Eye was installed by my local BMW service (the first one they ever installed, btw) and the camera works but the app doesn't connect to the camera or my Android phone. Perhaps there is an update on the way to fix this? Thank you for your time, EThomas *Refer to revised review of 02 July by elle t(me)
7 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
I'm somewhat tech savvy but for $500 for the camera and $200 for professional install you'd think this app would be self explanatory. It is NOT. I've gone back and forth with the support team several times for information to the point where they told me NOT to update to the available software (involves airplane mode) because that software may damage the camera. Maybe my BMW dealership can help but it shouldn't come to that for $700. The camera has been useless ever since install. Unbelievable.
4 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
Complete garbage. Save your money and have an after market system installed. This $1200 waste is why you should never buy any after market garbage from BMW 1. Files that are flagged as events cant be retrieved. Defeating the entire %#$@ing purpose of having the camera system. 2. The new app update doesnt show you any of the flagged files for viewing. 3. Downloading any file (AVI) doesnt allow you to play back the rear camera view. Again completely worthless. Class action lawsuit might be in order
2 people found this review helpful