Hello Bank Belgium

3.4
9.01K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Hello bank! is a banking service which is 100% mobile. It is offered free of charge and includes a current account, a maximum of two bank cards, and savings accounts.

The application is:
• Completely secure:
You access our banking services using your own unique Easy Banking code, which you set up. You receive the same level of protection as you already enjoy when you use your bank card and PIN.
• Has a full help service:
The Hello team is on hand 83 hours a week to answer your questions and help you carry out your transactions.

To try Hello bank! free of charge: install the app

The Hello bank! app gives you access to your banking world, you can use your bank and you have a clear view of your income and spending.

A few useful features:
• You can log in with your fingerprint if your phone is equipped with this option.
• The Bancontact function: this enables you to make payments via your smartphone by using the QR code .

As easy as saying "Hello!"
1. Download the free app
2. Submit your request from the app (takes no more than 4 minutes!)
3. Your Hello box and card reader are sent to your home address
4. Upon approval of your application, we then prepare your bank card(s) and the PIN you need to activate them.

Like to know more? Just ask!

Telephone +32 (0)2 433 41 45, Monday to Friday (7am to 10pm) and Saturdays (9am to 5pm).
Or send an email to info@hellobank.be or read our FAQs at: https://www.hellobank.be/faq

Hello bank! from BNP Paribas Fortis.
Updated on
Jul 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
8.8K reviews
Steffen (DrSPE)
July 8, 2025
worst app ever. impossible to sign up, forces suddenly French language etc. basically impossible to use.
Did you find this helpful?
BNP Paribas Fortis
July 9, 2025
Dear Steffen, apologies for the inconvenience you've encountered with our app. We appreciate your feedback and will make every effort to address these issues promptly. ^Ms
Mihai Dănilă
July 5, 2025
I can't open an account, after I verify my istme it s stuck loading and after few tries the app shows me that I have inactive account
1 person found this review helpful
Did you find this helpful?
BNP Paribas Fortis
July 7, 2025
Hello Mihai Dănilă, we don't have access to personal data through this channel. We suggest that you contact us at the number 02 762 90 00 so we can check this for you. Best regards ^Kim
Марина Ант
May 23, 2025
3 stars because of that there is no time given to update the application - either you update it now, or you won't go into it until you update it. No comfort, no preparation and freedom of action! Plus it takes up a lot of space on the phone. Plus absolutely dull screensavers that you can't change. But the interface is convenient, everything is fine here.
Did you find this helpful?
BNP Paribas Fortis
May 23, 2025
Dear Марина Ант, Thank you for your feedback. We apologize for the update process inconvenience and will consider improvements in future updates. We'll also look into optimizing the app's size and adding more customization options. Best regards, Melissa

What’s new

Find out all your regular payments
More secure transfers with name verification
Send a payment request to your mobile phone contacts
Consult the status of your investment orders in the app.
Extra services on your start screen