
A Google user
The app works so so, I wish it was much better it keeps dropping videos and it doesn't allow itself to be the main app open and disregard other apps which is really dumb. I can be in the middle of recording and all the sudden my phone rings and it disrupts it and my video goes away. Better off just using your phone video and going that way. The program on my computer works much much better and they have a long way to go yet on their app.
47 people found this review helpful

A Google user
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Very disappointed! I have used BombBomb for quite some time with the desktop version. Uploading videos successfully became increasingly more challenging, so I began working with customer service. It was suggested that I record and upload videos through the app. I have yet to get a video successfully uploaded with the app. It records well, but then never uploads from the upload manager. Upon recommendation, I uninstalled and reinstalled the app only to discover videos in the upload manager were lost as a result. I was led to believe this challenge is unique to me, but now see through reviews that many are experiencing the same. Not sure whether I should continue trying to get the desktop version and/or app to work or just terminate use of BombBomb all together. When videos upload, it is a professional tool and great way to communicate, but is proving to be an inefficient and frustrating process.
64 people found this review helpful
Thank you for your review. Are you able to upload the videos when not using the upload manager? The manager is a tool that is usually used when the upload didn't happen the normal way, but we won't recommend making that your normal uploader. How about using the videos tab and uploading a video that way? We would love to get more data so we can help

Brent Mcdonald
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NO SUPPORT I requested a demo but was told none were available for weeks, so I signed up for the trial, which required a credit card. I emailed Morgan Crisafi with questions and received no response. I then scheduled a demo call, but once they saw my card had already been charged, the demo was canceled. I contacted support via chat and email. Jared Watson replied that there were “a plethora of resources online” but offered no assistance. They appear unwilling to engage with or support customers