BoundBot helps teams manage customer support and commerce from a shared workspace.
CUSTOMER INBOX
Read and reply to conversations, assign tickets, add team-only notes, use saved replies and follow up with clear statuses. Review AI suggestions before sending and switch between AI and human handling.
PRODUCTS AND OPERATIONS
Manage product galleries, knowledge sources, leads, orders, inventory and point-of-sale workflows. Scan product codes with your camera or enter them manually.
YOUR WORKSPACE
Check workspace activity, manage AI assistants and connected channels, and review subscription and credit status. Supported integrations and features depend on your workspace access and configuration.
A BoundBot account and internet connection are required. BoundBot mobile is a companion to the BoundBot web workspace.
Manage orders, customer conversations, products and AI assistants on the go.