
Juan Hernandez
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The PI7 has premium audio quality & below average software. The bluetooth connectivity is spotty at times. The wear sensor only works with one earpiece out. Once you take both ear pieces out, the headphones start to play, pause, and make my phone spaz out. It stops once I put them back in the case or back in. Ultimately I decided to keep them due to their audio quality, but the software has left me with a lot to be desired. Perhaps a discount on the next updated version would ease the pain.
6 people found this review helpful
Bowers & Wilkins
March 22, 2022
Hi Juan, Thanks for your feedback. Some phones own Bluetooth management can compete with the Wear Sensor function, in which case it can be disabled, if necessary. For support, with your headphones, please contact us directly, through support@bowerswilkins.com. Many thanks, Bowers & Wilkins.

Chris Hall
I've owned 3 pairs of the PI7 earbuds, all of them have given me issues pertaining to the app. They connect to my device without issue, however the app seems to have problems connecting to the buds 9/10 times. I bought these for the incredible sound quality but cannot use then to their full potential without the app function. It's very inconsistent. Worth noting I own many earbuds ranging in price and even the cheapest have consistent app support.
6 people found this review helpful

Jim L
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I have recently received the PI7 headphones and they are really well done. However, the app is just short of perfect IMO. For one, the registration process doesn't mention downloading a second app to input my name in order to complete my registration. I had to reach out to your support to get that cleared out. Two, the app doesn't have an adjustable EQ. Other than that the entire experience is great.
7 people found this review helpful
Bowers & Wilkins
May 14, 2021
Hi Jim, many thanks for your feedback. Your comments have been passed on to our R&D team, for evaluation and consideration in future updates and releases. EQ is of course also available in your device settings and music player software. For any support, please contact us directly, through support@bowerswilkins.com. Many thanks, Bowers & Wilkins.