![](https://play-lh.googleusercontent.com/a/ACg8ocKw18odpzXAlylwJN2laTidC5Art5J_7KdesxDaHcY7bC8e1w=s32-mo)
C Brown
Why doesn't this app work anymore? I absolutely love my P17 2. The app now has no functionality! None! It directs you to their Music app to setup. After setup, you can only toggle the ANC between 3 modes, shows battery levels of each bud, some technical info, or connecting to their curated music apps! What happened to the actual B&W app!? I can't modulate volume levels or equalizer adjustments! Not satisfied at all!! Fix it, please!
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVDsdszaXtO2hMtEac4_0ylPuJq4ILn9eFQ-Xe6XWmffNEuaBEcPg=s32)
William Ross
- Flag inappropriate
- Show review history
The app needs work! The headphones are close to perfect! But the app and related software is complete garbage! Yes, it's that bad! I'm still considering returning the headphones because of the fact that the headphones can't control volume or pass through. It's DAMN UNACCEPTABLE at $400.00 a pair! Bluetooth tech like that has been available on Bluetooth wearables for damn near 5 years. Seriously!
12 people found this review helpful
Bowers & Wilkins
July 14, 2021
Hi William, thanks for your feedback; we're very sorry to hear of your disappointment with the app. Your comments have been passed to our R&D team for consideration in future updates. For support, please contact support@bowerswilkins.com. Many thanks, Bowers & Wilkins.
![](https://play-lh.googleusercontent.com/a/ACg8ocISjisnLXUMqzThVPBaIEtBOfBFGN6giBWKnmLEOxb_Yn3NxQ=s32-mo)
Damion Walters
The app stopped working over 24hrs ago. It will no longer connect to my ear buds. Removed my ear buds as a product on my dashboard hoping it would work if I started the process over. Didn't work. The app was already inconsistent as far as connecting to my ear buds but now it is all bad. Absolutely love the sound of these ear buds but the connectivity issues are pretty rough. Any help would be appreciated. Hopefully an update to help with the bugs.
5 people found this review helpful
Bowers & Wilkins
June 15, 2021
Hi Damion, many thanks for your feedback; we're very sorry to hear of the issue you have experienced. Please test re-booting your device to clear cache memories and reduce multitasking, incl. streaming, just when accessing the app. For support, please contact us through support@bowerswilkins.com. Many thanks, Bowers & Wilkins.