
Rich D
I really want to like this App, since I Love Loon Mountain, but I can't even use it since I can't create an account or log in, even though I have a Boyne Resorts account, due to age restrictions apparently. I'm almost 40. lol
Boyne Resorts
April 18, 2026
Thank you for your feedback Rich. We’re sorry the app is incorrectly flagging an age restriction. Our team has identified a fix for this login issue, and a new version will be released soon to resolve it. We appreciate your patience while we get this resolved.

Kenneth Watson
Something changed, and I can no longer log into the app. It has lost my data for March 2026. it will not let me login to track my data. NHKen18. very sad there has been no responce to my repeated emails for support.
Boyne Resorts
April 3, 2026
Thank you for your feedback, Kenneth. We’re sorry to hear you’re unable to log in and that your March 2026 data is not appearing. Please contact us directly at info@loonmtn.com so we can look into this further and assist you in resolving the issue.

Mike Whelton
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Can't open the app. Can't update the app. Useless. After deinstalling and reinstalling, functionality returned to the app. Pretty lame. 2026 and it still doesn't work. Can't login. Please fix it ok. After rebooting my phone I got in. Finally.
Boyne Resorts
January 25, 2026
Thanks for the update, Mike — sorry for the frustration you experienced. We’ve recently improved how the app prompts users to update via the Play Store, which should prevent this going forward. If you need help, please use the Contact Us option in the app to call or email our support team at info@loonmtn.com.