Loewes Client

SDMKita

About this app

The Loewes Client application is a platform specifically designed to make it easier for clients to report problems and assign tasks directly to the responsible team. With an intuitive and functional interface, this application allows clients to interact with BPI services more efficiently and effectively.

Key features of the Loewes Client app include:

1. Obstacle Reporting: Clients can easily report obstacles or problems they experience in using the services or products provided. They can provide a complete description of the problem encountered along with attachments such as images or related files.

2. Assigning Direct Tasks: After reporting problems, clients can immediately assign tasks to the team responsible for handling the problem. They can set priorities, deadlines, and other details related to the assigned tasks.

3. Status Monitoring: Clients can monitor the status of the tasks they assign, from the handling process to completion. They will get real-time notifications about developments in the assignments they submitted.

4. Task History: Clients can access the history of all tasks they have ever submitted, including details about completion and communications that occurred during the handling process.

Security and Privacy: This application places the security and privacy of client data as a top priority. All information sent and managed through this application is securely encrypted and can only be accessed by authorized parties.

By using the Loewes Client application, clients can feel more involved in the problem handling process and experience a better user experience centered on their needs. This application not only speeds up problem resolution, but also increases the level of client satisfaction and trust in BPI services.