Toky

HubTech Tecnologia

About this app

Toky – Business Chat is a business customer service platform integrated with the official WhatsApp API, developed to help companies organize, manage, and track customer service.

With Toky, your company centralizes all conversations in a single system, allowing teams to work collaboratively, with more control and efficiency.

Key Features:

• Integration with the official WhatsApp API
• Centralization of customer service in a single environment
• Management of users and customer service teams
• Control of pending, ongoing, and completed customer service interactions
• Notifications for new messages
• Team performance tracking
• Customer service reports and operational metrics
• Monitoring of average handling time
• Simple and intuitive interface

Toky is ideal for companies that use WhatsApp as a communication channel and need a professional solution to scale customer service, improve organization, and track results.

Gain more visibility, control, and quality in customer service with Toky.

What’s new

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