Tufanapp Branch

Vision Np

About this app

Tufan Branch is the official staff app for Tufan Courier branch operations. Designed for branch admins and delivery staff to manage day-to-day courier work efficiently.

KEY FEATURES

📦 Order Management
• Create and collect courier orders at the counter
• Auto-calculated pricing with multiple service combinations
• Print bills and shipment stickers via Bluetooth thermal printer

🚚 Shipment Journey
• Track every parcel leg-by-leg: pickup, transit, and delivery
• Assign pickup riders, transit riders, and transport
• Dispatch and receive parcels at each branch and hub
• Step-by-step workflow with sequential confirmations

👥 Riders & Operations
• Add and manage branch riders
• Assign deliveries and track rider status
• Manage COD collections and invoices
• Handle customer complaints and view reports

💬 Customer Support Chat
• Real-time chat with customers
• Send and receive text, photos, and audio
• Branch-specific conversation management

🔔 Notifications
• Instant alerts for new orders and status updates
• Action-required dashboard to never miss a task

This app is intended for authorized Tufan Courier branch staff and managers only. A valid staff account is required to log in. Contact your administrator if you need access

What’s new

What's new in this version:

• New Earning & Finance section — view collection, your earnings, COD to forward, and remittance history in one place.
• Pickup Requests — branch admins can now accept or reject incoming pickup orders.
• Order bill breakdown — see the full per-stage price (pickup, route, transit, delivery) on every order.
• Live order tracking with step-by-step progress.
• Head-office support chat is now private to your branch.
• Instant notifications to head office on new messages.