Badala

Bricks Marketing

About this app

Badala brings your organization's customer conversations and workspace tools together in one business inbox.

Work with your team across connected WhatsApp and Instagram channels. Read and reply to conversations, assign work, organize contacts, and keep customer context close at hand.

Use voice messages, selected photo and file attachments, and location pins when they help your conversation. Optional notifications help you return to the right workspace and conversation.

Manage organization tools including templates, broadcasts, AI assistance, calendar connections, integrations and reporting. Features depend on your workspace permissions and connected services.

Create customer payment links through your organization's configured payment provider. View your Badala balances, usage and transaction history in the app.

Badala is for existing organization accounts. An active workspace is required, and some workspace services require a paid plan or usage credits. Sign in with the account provided by your workspace administrator.

Support: https://docs.badala.app/support
Privacy: https://docs.badala.app/privacy

What’s new

Badala is now available on Android. Manage your organization’s customer conversations, voice messages, files, location pins, contacts, payment links and workspace tools in one app. Sign in with your existing Badala workspace account.