4.68K reviews
Content rating
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About this app

#1 Crew-only payroll app that lets you send or spend money anywhere in the world.

Choose from multiple ways to send money home.
-Send to you or your family member’s bank
-Send cash for pickup to 130+ countries
-Send to a bank every payroll

Keep your money secure.
-Protect your money with our secure video selfie login
-FDIC insured and protected by Visa/Mastercard Zero Liability

Get help when you need it.
-Message support directly from the app
-Get your questions answered 24 hours a day, 7 days a week
Updated on
Feb 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 4 others
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.65K reviews
tatenda kahwema
January 16, 2024
I'm very unhappy with this app it's been two weeks of me trying to long into my brightwell and it keep denying me access on the face check. Tried to reach out but they keep telling me to send a screenshot of my problem knowing well the app does not allow me to take a screenshot if not they say reinstall the app and install again I've done so a lot of times already and still it's not working😢😭. I'm very unhappy!!!
6 people found this review helpful
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R Marrast
November 24, 2022
There is something wrong with the new update of the app, I updated and my phone went in a loop of crashing I spent 3 hours trying to figure out the problem I had no choice to factory reset my phone, in the process of reinstalling apps once I got to brightwell the same thing happened again I uninstalled brightwell andy phone went back to normal, I installed again and it was stuck in a loop, now I lost all my data because of a glitched app. Please review your update.
18 people found this review helpful
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Brightwell Payments, Inc.
March 14, 2023
Hello, thank you for such a detailed report of the problem you experienced. This is very helpful information that we can pass along to our engineering team so that they can investigate what went wrong. Could you please email me at ahoy@brightwell.com so I could get more information from you about this? I would appreciate it so much. Thank you! - KO
Desiree' Applewhite
August 15, 2022
Can't log in. I absolutely hate fact that you have to use facial recognition even when the facial recognition only works 1/10 times. If you contact customer service and tell them you can't access your account because it won't recognize you they basically say oh well thats the only way to log in. Would never choose to use this if it wasn't forced by the cruise lines.
15 people found this review helpful
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