
michael chalk
Some things are great: - the idea is superb, to control lightbulbs with an app - great: you can add a device to the home screen - good: you can set up a "scene", but this is where it falls down: Once i've set the lights how i like, i need a function to "save this scene". The way the app is now, "making a scene" doesn't work. You can only set it to "colour mode", you can't choose colour, brightness, or contrast etc. Defeats the purpose completely. (i have a 2 bulb light fitting so it's extra)
Brilliant Lighting (Aust) Pty Ltd
April 17, 2024
Hi Michael,
Thank you for the review and feedback, we are very sorry to hear of this matter. We would like to assist you ASAP with this matter. Could you please email us at support@brilliantsmart.com.au or call us directly on 03 9765 2513 between 9am to 5pm (Mon to Fri - MELB Aest)
Best Regards,
Support
Brilliant Lighting

Bec Thompson
The app and lights were fine for months, but the app now contains an ad for other lighting products that pops up every time I open it. The ad is on a countdown timer, preventing access to the lighting controls until it is finished. Invasive, annoying and really negates the convenience of having a wifi product...because it's now faster to get up and turn on the switch at the wall.
19 people found this review helpful
Brilliant Lighting (Aust) Pty Ltd
December 21, 2023
Hi Bec,
We are very sorry to hear of this inconvenience. Please note you can tap the SKIP button immediately to exit the ad when it gives a 3 second countdown. Also, if the Brilliant Smart APP is left open in the background that AD won’t pop up again unless you exit the APP entirely. Best Regards, Support Brilliant Lighting

Kat Mai
These globes are super amazing for the first couple of months or so- until the novelty wears off and they disconnect from the WiFi... They just flash constantly and then you have to go through the process of connecting to the WiFi again!! This has happened about 3 times the past couple of months for me and I've had to use lamps until I have time to fix it!🤦♀️ It is cool having the ability to change colours and sequences! But not sure if it's worth it, reconnecting all of the time.
25 people found this review helpful