![](https://play-lh.googleusercontent.com/a-/ALV-UjUCyEShT4_hfIPRIhUVQ4_w81FGeWqChP08eEq1TCAj1j-rIio=s32)
Grace Henke
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Not working when you have multiple locations. The drop down menu doesn't work. You need to setup 2-step authentication everything so it never actually set it up. Customer service was not helpful and I told them the app has bugs they kept telling me to reinstall the app. Oh, our doors also incorrectly labeled with spelling mistakes that they can't fix.
![](https://play-lh.googleusercontent.com/a/ACg8ocL3Zkc8896aCLMw5V6KanT_c0o9PJ6wrvKsa7x4Pof8JFNT8w=s32-mo)
Flozzell Thomas-Stewart
We started using this app apprx the 2nd QRT 2022. Considering our purpose for usage, it was a decent app for tracking, that could've received a 4 star. In 2023, it started crashing more. Since the last update earlier this year, it seems to crash less than before. However, for some random reason around the SEP or Oct 2023, the day & time have been out of sync from our video system & the online app via the computer. I figured w/ the 2024 update it would be corrected. NOT! Please fix the bug(s).
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXFLBEKqAowHJTY9VdLqqEDMh8RwMSe38OdI4XlJgH8tqVp5g7boA=s32)
Joanna Nixon
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The app crashes on the login screen and frequently I need to reboot my phone when the app locks up. The app has an option to save your login info but it doesn't work consistently and you have to reenter your username and password 75% of the time which is super annoying especially since you are given the option to save your login info to the device and there is also fingerprint login access option. Once you get past the login issues the app works fine and does what it's supposed to.
16 people found this review helpful