CMAYA Collection

Cnergee

About this app

Cnergee Mobile app is developed for Andriod platform. The mobile app is designed to accept renewal charges received from the subscriber and update the billing server in real time. The app provides all functionalities required at the time of renewing a subscriber account like allowing the user to change package and upgrade package.

CMAYA’s Billing & Renewal app is a powerful application that can take charge of the payment and renewal process, and provide you with a very transparent view of payments being collected. This application adds convenience to your customers, accountability to your collection staff and of course, great control to you from a bird’s eye view.

Through this application, your collection agent can see a list of assigned pick up or renewal requests. The agent can then use the application to collect the payment and provide an SMS acknowledgement to your subscriber instantly. The application also allows the staff to instantly upgrade an existing package.

The payment can be collected in as many diverse ways as possible, such as cash payment, credit card or net banking payment, or even a cheque payment. Once the payment is handed over to the agent, the subscriber will receive a SMS acknowledgement of the payment made.

What’s new

This update addresses critical failures in the Package Conversion/Adjustment workflow. The primary focus was ensuring that adjustment data is accurately logged to the backend database only after a successful payment is confirmed.