
Kyle Wudrich
Brand new Broil King Pellet 400 and the app won't connect to Wifi or let me skip that option. Contacted support and was told to try an iPhone. Was also given an excuse that "some phones and tablets are not good at transferring large data packages. We’ve noticed issues with almost all companies other than iPhones." If you aren't going to support the app, why have one at all?
8 people found this review helpful

Steven Morane
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The app connects to the grill with no issues and displays the current temperature. When I try to adjust the temperature on the app, or the temperature for the probe it does not change. I've tried doing a factory reset on the grill, and reinstalled the app but the problem remains.
1 person found this review helpful
Onward Manufacturing Company Limited
August 18, 2026
Hello Steven, Thank you for your review. We're sorry to hear this you're not able to change the temperature through the app. Please reach out to us at info@omcbbq.com with more details and we can have it sent to our app developer to have these issues rectified. Thank you!

Kyle Saxinger
Could be so much better. First, you have to keep opening the app to check temperatures. Make it so it will run in the background and notify you at certain stages. Second, when you open the app you need to click on the device and it has to load the temperatures. It should just display when opened since it shows null temps anyway. Third, the app will not stay open if you leave it for more than 30 seconds. There's more, but the creators should pay me for this free advice I'm giving them.
14 people found this review helpful