Fideliza is a gamified loyalty platform created to transform the relationship between customers and physical establishments, such as bars, coffee shops, gyms and stores. Instead of using traditional points or card systems, Fideliza encourages engagement through in-person check-ins, rankings and real rewards, promoting healthy competition and strengthening the local community.
In the app, establishments create events (such as “Challenge of the Month”) that users participate in by visiting the location and registering a check-in — usually with a photo. Each check-in generates points and moves up the ranking for that event. At the end of a period, the highest-ranking users receive prizes defined by the establishment, such as gifts, VIP access or exclusive experiences.
For establishments, the platform offers an administrative panel with metrics, event control and reward customization. Users discover new places, accumulate achievements, climb the rankings and share their visits with friends, transforming simple outings into social experiences.
The proposal is clear: to bring movement to local businesses through experience and not just discounts. Fideliza encourages customers to return to the locations through fun, recognition and the possibility of rewards — generating value for both the consumer and the merchant.
Fideliza is more than loyalty — it is engagement, competition and community all in one.