384 reviews
Content rating
Everyone
10K+
Downloads
Content rating
Everyone
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About this app

The app features an enhanced homeowner experience, improved functionality and increased connectivity performance between the mobile device and their Infinity home comfort system. In addition, homeowners will be able to learn more about the air quality around their home, including a snapshot of various pollutants levels and the Air Quality Index in the atmosphere near them.

Key Features:
- Control your smart devices
- View the weather and Air Quality
- Create personalized schedules that fit your needs

This app is compatible with Android version 10 or Later.
SmartHome allows homeowners to control their system remotely
Updated on
Aug 25, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    App activity and App info and performance
  • This app may collect these data types
    Location, Personal info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

383 reviews
Lee Jay Fingersh
August 4, 2025
The old app was worse than the previous one, and this one is worse yet. Calling it "Smart Home" is like calling every dish on the menu "food". Why do I have to select my one device every time I open the app? The "energy usage" screen us dumbed down. Okay, outside temperature is back. I'm not sure when because it was placed *behind* a menu so you have to scroll to see it without any sign it's there.
53 people found this review helpful
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Bryant Heating & Cooling
August 6, 2025
Lee, while we’re rebuilding the app for better long-term stability, we know we didn’t get all the details right out of the gate. We’re working on bringing back more intuitive controls in the next few updates, and your feedback on the app name and energy usage screen is being shared directly with our design team.
David Kochie
May 20, 2025
It's okay. I prefer the old app better. The lag. Often unresponsive until I walk over to my thermostat and activate the screen, then suddenly it starts to do what I've been telling it to do in the app. I wish the app would also tell me what the thermostat was saying about notices or warnings that pop up on it. like service is needed. needs an update... etc etc
6 people found this review helpful
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Bryant Heating & Cooling
May 20, 2025
Thank you for your feedback — we understand the frustration with lag and missed alerts. For service or system notices, you can adjust your notification preferences by going to Zone > Settings > Notification. We’ve also shared your suggestions with our product team as we continue improving the app experience.
Jim & Terri Peterson
April 13, 2025
This new app does not work on my phone and can't get it to open. It is absolutely horrible. If this app is not fixed in the next couple days, I will remove their thermostat and replace it with something else that I can access remotely. WHY..... would you release an app that does not work and turn off the old app that does. I am away from my home and can't access my system. I am so missed off!
26 people found this review helpful
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Bryant Heating & Cooling
April 22, 2025
Thank you for bringing this to our attention. Your experience is important to us! This isn’t expected behavior, and we’d like to look into it further. Please download the latest version (1.1.9), which includes the latest improvements. If the issue continues, please contact us at ResDigital@carrier.com so we can assist you directly.

What’s new

- New device setup now includes an updated consent experience, making it easier to understand and manage data sharing preferences that support connected services and remote diagnostics.
- Bug fixes and enhancements.
Content rating
Everyone
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App support

About the developer
Carrier Global Corporation
JashwanthKumar.Guniganti@carrier.com
13995 Pasteur Blvd Palm Beach Gardens, FL 33418-7231 United States
+91 81432 39038